Last Updated: July 17, 2026
At United Container Supply, protecting customer information, transactions, and operational communications is a priority. Because our business involves high-value industrial equipment, freight logistics, and sensitive customer information, we apply reasonable safeguards designed to help reduce unauthorized access, fraud, and misuse.
This Security Policy explains the measures we use to protect information when you visit our website or interact with our services. It is intended to provide transparency regarding our security practices and operational standards.
Our Security Approach
We take a layered and practical approach to security by combining:
- Technical safeguards
- Secure payment procedures
- Internal access controls
- Fraud prevention measures
- Responsible information handling practices
Security is treated as an ongoing operational process rather than a one-time setup.
Website & Technical Security
We use industry-standard technical safeguards designed to help protect website traffic and customer interactions, including:
- HTTPS/SSL encrypted website connections
- Secure hosting infrastructure
- Access-controlled administrative systems
- Firewall and server-level protection measures
- Regular software maintenance and security updates
These measures are intended to reduce risks associated with unauthorized access, interception, or tampering of information transmitted through our website.
Payment Security
Because our products involve high-value transactions, we emphasize secure and verified payment procedures.
Payment Protections Include:
- Secure third-party payment processing where applicable
- Limited storage of sensitive payment information
- Verification procedures for certain transactions
- Fraud monitoring and order review processes
We do not store full credit or debit card numbers on our servers when payments are processed through approved third-party payment providers.
Bank wire and ACH transactions are handled through established financial institutions.
Access Controls & Internal Handling
Customer information is accessible only to personnel who require it to perform operational responsibilities such as:
- Order processing
- Freight coordination
- Billing support
- Customer service
Administrative access to systems is restricted, monitored, and managed according to operational needs.
Employees handling customer information are expected to treat such information as confidential and use it only for legitimate business purposes.
Freight & Logistics Information Sharing
Because our products are delivered through freight carriers and logistics providers, limited customer information may be shared when necessary to complete transportation and delivery services.
Shared information may include:
- Customer name
- Delivery address
- Contact information
- Scheduling details
Freight providers receive only the information necessary to coordinate and complete delivery operations.
Fraud Prevention & Verification
To help prevent unauthorized transactions and delivery disputes, we may implement reasonable verification measures including:
- Identity confirmation
- Business verification for commercial orders
- Billing and delivery verification
- Manual transaction review for unusual activity
Orders identified as potentially high-risk may be delayed, reviewed, or canceled until verification requirements are satisfied.
Data Storage & Retention
Customer information may be stored for purposes including:
- Order fulfillment
- Accounting and compliance obligations
- Freight coordination
- Customer support
- Fraud prevention
Information is retained only as long as reasonably necessary for operational, legal, or compliance purposes.
Where feasible, outdated information may be deleted, anonymized, or archived securely.
Customer Responsibilities
Security is most effective when both parties act responsibly.
Customers are encouraged to:
- Use secure internet connections when submitting information
- Protect their email accounts and payment credentials
- Review payment instructions carefully
- Notify us promptly regarding suspicious activity or unauthorized transactions
Security Limitations
While we apply commercially reasonable safeguards, no website, network, or electronic system can guarantee absolute security.
Security threats, fraud attempts, and technology risks evolve continuously, and certain events may occur outside our control. This policy explains our operational practices transparently and should not be interpreted as a guarantee of zero risk.
Reporting Security Concerns
If you believe there has been:
- Unauthorized access to your information
- Suspicious activity related to your order
- A potential security issue involving our website or communications
please contact us promptly so the matter can be reviewed appropriately.
Contact Information
Email: [email protected]
Phone: +1 (234) 297 7071
Address: 650 W Main St, Canfield, OH 44406, United States
Policy Updates
We may update this Security Policy periodically to reflect operational, technological, or legal changes.
Updated versions will be posted on this page with a revised effective date. Continued use of our website or services after updates constitutes acceptance of the revised policy.
